Soft close Lid and Seat
All bidet seats have the soft close Lid and Seat and to make them last for a long time it is best if you don't push them closed, but instead, let them close naturally. Forcing them closed will put stress on the dampener mechanism and cause them to fail prematurely. Be kind and don't push.
Carbon air deodorizer replacement
The carbon air filters should last a few years or longer on most units depending on the amount of use the unit gets and some filters are designed to last for the life of the unit. You can let your nose be the judge of the replacement time.
When you need a replacement, you can order them on our Accessories and Parts page.
General cleaning of your bidet seat
When cleaning the outside of the bidet seat. manufactures mostly recommend using only water and a soft cloth. Don't use and harsh chemicals or bleach because you can damage the plastic and make it turn yellow and crack. If you really feel the need to use more than just water, then use a mixture of 1 part vinegar and 3 parts water, but again please use water most of the time.
I would also suggest getting some Q-tips to clean around the areas of the seat where the seat comes together and forms a small valley/grove on the underside of the seat.
Cleaning the nozzle
Every bidet has a rear cleaning button on the side of the unit and when you hold this button for about 3 seconds, the nozzle will extend forward for cleaning. This will allow you to clean the nozzle with a soft toothbrush and some vinegar and water as mentioned above. This is something that you should do at least once a month or more depending on the amount of use it gets. Some bidets have an extended nozzle cleaning like the Bio Bidet BB-2000 and if you use it often, you may not need to do the manual cleaning.
Nozzle tip is clogged or has low pressure
This is usual caused by hard water deposits or sometimes small particles and this is how you correct this:
To extend the nozzles, first push the rear cleaning button on the side of the unit for about 3 seconds and if you have a two nozzle system push it again to extend the feminine cleaning nozzle when you are ready to clean that one. Now unplug the unit, because the process will take sometime and you don't want the nozzle to retract with the nozzle tip off. If this is not working for your bidet, then please read your manual to learn how to extend it.
Now very carefully hold the nozzle shaft and wiggle the nozzle tip until it comes off or turn it depending on your model. Now put the nozzle tip in vinegar with no water added and let it soak for 2 to 4 hours. This should loosen all the hard water deposits and you can clean it off with a soft tooth brush. Now rinse with water and reinstall your nozzle tip and plug the bidet back in.
If you are experiencing clogging problems due to hard water, then you should use the Ion water filters that I sell on the Accessories and Parts page.
'My nozzle does not have a removable tip, what do I do now?' you may ask.
In this case extend the nozzle as described above, unplug the unit. Now pour some vinegar in a Ziploc sandwich bag and slide it over the nozzle and make sure the tip is covered with vinegar, seal the bag and use either tape or a rubber band to hold it in place. Now wait 2 to 4 hours, remove the bag, clean with a toothbrush and plug the unit back in. You may want to run a cleaning cycle to clear out the tip and to make sure it is working correctly.
If your nozzle is damaged and cleaning is not fixing the problem, then you can call us and order a replacement nozzle tip. This is very rare, I have sold one in 6 years.
How to clean the screen filter.
First, turn off the water supply, flush the toilet to remove pressure from water line and unscrew the water hose connection on the bidet and this is most likely where you will find the screen filter. Now remove and clean it if needed. Some bidets have the screen filter on the bottom of the unit and you will need to slide the bidet off the mounting plate to get access to the bottom side. You may need to refer to your manual if you are unable to locate your screen filter.
Okay I did everything and the pressure is still low
If you have a water filter, it just may be time to change it. They last for 6 months or longer depending on your water quality and will reduce water pressure when they get old and clogged up.
How to remove the bidet toilet seat to clean underneath it.
Cleaning underneath your bidet seat should be done at least once a year depending on the environment of your bathroom or if you have messy children.
To remove the bidet, locate the button on the side of the bidet seat, usually on the lower part near the electrical cord or the water connection on the bidet. Once located, push the button and pull, the unit should come right off. Some units don't have a button and depend on you pulling up and forward to remove. Again, refer to your manual if you are having a hard time removing it.
Hope this is helpful and if you need any help, please call us or use the contact us form below. Also if you have any suggestions that you would like to put on this page, I would love to hear from you, so we can make this a better experience for everyone.
Check the water hoses one a year
Every year you should do a visual inspection to make sure your hoses are in good condition and not starting to bulge. This is also a good idea for any appliance in your home, because water hoses can fail.